Thanks to you, our PANGAIA community is growing all over the globe. Discover our material innovations up close and immerse yourself in our world through our permanent store locations and carbon neutral pop up spaces. Follow us @pangaia to see where we’ll be heading next.

FAQ's
- Please contact each store for all policies as our website is not affiliated with concessions
- This also applies to return policies; please contact the store from which you purchased your PANGAIA product
- In store purchases may only be returned in store and not online.
- We do not offer exchanges for items purchased in store.
- Online codes are not redeemable in stores
- We do not currently offer Click & Collect from stores

Our stores are Carbon Neutral
We work closely with our architects, retail teams and retail partners to measure the carbon footprint of the materials used to build our space, the energy that is supplied to heat or cool and power the venue and the impact of our employees who travel to create our spaces. This information is then analyzed to give us a total greenhouse gas (colloquially referred to as Carbon) footprint for each space, in tonnes of equivalent CO2 emissions. We use this information to purchase the corresponding carbon credits which contribute to making the space carbon neutral.

That is not the end of the story
We don't consider offsetting as the solution - our goal is to become climate positive by reducing our absolute emissions year on year. Today, we calculate the offset commitment as a way of holding ourselves accountable to our carbon footprint, all the while using this number to create measurable targets in making actual reductions to bring our carbon footprint to a minimum and one day negative.